Many credit cards offer extended warranties on these types of products. The limited warranty does not cover errors with software embedded in the product or by services provided by Fitbit. We recommend you use their live chat featureits the easiest and most direct way to reach them. Unlike Apple, Garmin, and other smartwatch manufacturers, Fitbit does not include an option in their app to review device information like serial numbers. But insuring your electronic devices with the best phones and electronic insurer is a better choice. So dissatisfied and disappointed. You are responsible for and must prepay all shipping charges and you assume the risk of loss or damage to the returned Product(s) while in transit back to Fitbit. To qualify for a refund, all the following conditions must be met: Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "Warranty Period"). See the Fitbit. These Limited Product Warranties shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. In addition, these Limited Product Warranties do not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. Only a tiny amount of water and toothpaste. Insuring your product with AKKO is so much more than protection. After a few weeks I noticed it was working again so I resumed usage. Its Everyday Insurance.Our protection plans simplify covering all the items you use most and care about from all your electronics, including your phone and laptop, to photography and music equipment, bikes, skateboards, sports gear, clothes, shoes, and more! I thought it might be the charger but its the watch itself. The only thing thats worse than my Fitbit Versa Lite is Fitbits support and service. . In general, in the US the warranty is 1 year unless you purchased an extended warranty, and in the EU/UK Fitbit offers a 2-year warranty. Use Discount Code: NOFEE at Checkoutfor FREE Activation! I love the watch is there any way that I can get it replaced do I send it to Fitbit or what please help me! $3.89. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. You may even be eligible for an extended warranty replacement. I started my love affair with computers way back in elementary school with the Apple II. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product(s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "New Product Warranty Period"). Let me know if you have any questions present. Please advise how to file a claim. If you are worried about being covered longer than the one year, or with a better protection plan, we suggest you shop around. Ver ms detalles. Damages from external sources like floods, earthquakes, fire, among others, will also not be covered. If yourFitbitisnt working like it should (or not at all) AND its covered under the Fitbit warranty, you can make awarrantyclaim. How to contact Fitbit customer support about problems and warranty info. What is the procedure to follow. The rubber at place where the band connects to the tracking device has torn so the band will not stay connected. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. These Limited Product Warranties do not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. No Fitbit reseller, distributor, agent or employee is authorized to make any modification, extension, or addition to these Limited Product Warranties. Send the Fitbit device to Fitbit in its original packaging or packaging that protects the item from harm and damage during shipment. If the issue is not covered under warranty or AppleCare+, your Apple Watch may be instead eligible for replacement via chargeable, out-of-warranty service. Looking for Fitbit's return policy? Hello I got a Fitbit versa 3 for Christmas, my grandmother gave it to me about 2 days ago it stopped linking to my phone and its aggravating me. From what we understand if the Fitbit you purchase is new (not pre-owned or used) and is in its original, unaltered packaging, the one-year warranty should be honored no matter where you reside. Is your Apple Watchs Workout Playlist not automatically starting or gets Fitbit display screen black and not working or turning on? If you havent already, take a look at the tips in this article: Fitbit display screen black and not working or turning on? Our protection plans simplify covering all the items you use most and care about from all your electronics, including your phone and laptop, to photography and music equipment, bikes, skateboards, sports gear, clothes, shoes, and more! As may be required by applicable law, Fitbit may require you to furnish proof of purchase details and/or comply with other requirements before receiving the warranty service. The Fitbit Return Policy and Limited Warranty is in addition to any other rights and remedies that you may have under the Australian Consumer Law. Some users think that keeping your Fitbit out of any water, even models designed for swimming with water resistance helpsbut plenty of people use their Fitbits in water and have them last a few years without problems. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. Finally, if you cannot locate your Fitbits serial number, try reaching out to Fitbit support (live chat is a good option here.). AVAILABILITY OF REPAIR FACILITIES/SPARE PARTS. Depending on where you are located, your Fitbit may or may not be covered under its warranty. New. Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Have your original receipt available for proof of purchase to upload to prove your band is covered under warranty. So I know a thing or two about teaching others and creating how-to guides! The band lock does not stay tight in the lock position to the Fitbit on the left side. Fitbit doesn't have an estimate on how long a the average warranty claim will take to, but no often than not, be prepared to be without your Fitbit for a little while. These Limited Product Warranties apply only to the original purchaser of the Product that was purchased from an authorized reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorized Fitbit trademark, trade name, or logo affixed to it. This Limited Product Warranty is valid only in the jurisdictions where the Products are sold by Fitbit itself or through its authorised reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. Free delivery for many products! It just straight-up stopped working. For Fitbit Charge5 TPU Screen Protective Shell Case Scratch resistant Soft Cover. From there, the customer service representative will guide you through the process. Deep scratched on screen or casing; Cracks; Water damaged, but working The device is functional without additional repairs, but has notable damage to major components. Learn about Fitbits water resistancy (https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof). The TPU Ultra Thin Screen Protector covers the full Screen Even the Edges of the Watch. You can only purchase one membership at a time. Returns shipping; 30 days: Money Back, Replacement: . Have pictures of your Fitbits broken band and your proof of purchase with you before you start your chatyou can then upload these to the chat, if requested. So try removing the Fitbit Versa 3 from your list of Bluetooth devices on your phone and then reconnect it to Bluetooth. We have a post about troubleshooting those issues so take a look at those tips first to see if anything helps: Fitbit display screen black and not working or turning on? It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. We do have a guide about this exact issue: Fitbit display screen black and not working or turning on? If the action you attempted failed, please try again. 2 Take a bottle of toothpaste (non-gel). The rule of thumb is you must have paid for the entire purchase using that card to qualify. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Take photos of your band to prove the problems with the claim. It works, but I cannot see anything on screen or reset. Neither does it manufacture replacement parts. To request a return authorization, please follow the instructions, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Oops! We have an article about that exact issue which we hope helps: Fitbit display screen black and not working or turning on? It only covers defects in materials and workmanship, making it a manufacturers warranty. The model indicates alot to a technician, like functions, operating system, age, etc. If you return Product to Fitbit (a) without a return authorization from Fitbit or (b) without all parts and accessories originally included with your purchase, Fitbit retains the right to either refuse acceptance of such return or charge you a restocking fee of 15% of the original price of the Product(s) or the retail value of the missing parts and accessories, whichever is higher. The coverage for European countries is two years. LIMITED PRODUCT WARRANTY FOR REFURBISHED PRODUCTS. THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES IN THIS LIMITED WARRANTY. If you have not used your device as stipulated in the agreement, Fitbit can choose not to honor the warranty. How to repair your FitBit or watch screen or face. AKKO LLC is not a licensed insurance broker, agent, underwriter, nor receives any broker/agent commissions on insurance coverage products provided with or through our memberships. Thanks for signing up! My fitbit screen went blank. That's a valid question. Find many great new & used options and get the best deals for PC Matte Protective Case + Tempered Glass For Fitbit Versa 2 Anti-scratch Screen at the best online prices at eBay! Purchased 27th November 2021 from JB Hi-FI Adelaide, South Australia. Meanwhile, the Protect for Samsung Galaxy A14 5G (2023) super-advanced, scratch-resistant, anti-oil, bubble-free technologies shape a perfect touch experience This special discount is available for a limited time and is valid for 90 days after registering for your Ionic refund. Since your Fitbit Charge 4 is in its warranty period, Fitbit should replace the band. Look for your Activation Date. wikiHow is where trusted research and expert knowledge come together. Functions: All system functions are working 100% on this device. See the FitbitTerms of Servicefor details of your rights with respect to use of the software and related services. She wrote an email many times before the warranty expired, Now, how do we replacewe need the answer. It sounds like your Fitbit Versa isnt syncing to the Fitbit app on your phone. Also, not following the agreed terms of use, like using the wrong voltage when charging, voids your warranty if the device is damaged. Pop culture geek, hopelessly addicted to streaming movies, tv shows, and podcasts. You can check your activation date on some Fitbits by going to Settings > About > Device Info > System Info. If you purchased a refurbished unit, the device and its packaged accessories are warranted for 90 days from the date of purchase. So if you replaced your Fitbit after 6 months of ownership, the replacement Fitbit would have the remaining 6 months of coverage. Is my Fitbit waterproof for swimming readings? Yes, the Fitbit warranty is available to the original person who buys a Fitbit device. But we do have some suggestions of how to contact Fitbit. contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. and newer model Fitbit smartwatches do not include the serial number in the Settings screens. Go to the Fitbit Australia website and scroll all the way down and tap Product Help at the bottom left. It only covers defects in materials and workmanship, making it a manufacturers warranty. How long does a Fitbit last? Fitbit app not showing readiness scores or score isnt correct? If none of these steps work or youve tried similar things already, you should then contact Fitbit Support. Get the best of iMore in your inbox, every day! Please contact Fitbit Support directly. Sorry to hear that your Versa 2s screen took in moisture. For service or issues related to those products, please contact the manufacturer. Fitbit offers a limited product warranty. Thats terrible! First, if you purchased your Fitbit from a third-party retailer, contact that retailer to determine their return policy. I have to try JUST ONE MORE UPDATE. Featured Products Minnow Driver Kit 70 Lifetime Guarantee $14.99 Mako Driver Kit - 64 Precision Bits 441 Lifetime Guarantee $39.99 Essential Electronics Toolkit 569 Lifetime Guarantee $29.99 It's more like Eskom - it's great if it works but you know you can't trust it. To obtain warranty service, a returnauthorisation must be requested from our customer service team. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. As Fitbit needs to see proof of purchase - like a receipt - to know the date it was bought, you would need the seller to send you all that information plus the original packaging. They have said to allow at least a few weeks to a month, which is bad really. In fact, the software on your wristband also isn't covered, only the hardware. For some people, paying for another one may not be immediately possible. This limited product warranty is provided free of charge. (Included Components):- 1 Watch Screen Guard, 1 Dry Wipe and 1 Wet Wipe . This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. As low as $1.11 per month with an annual plan Purchase. The Extra Power button on the 7.4 cu. If you are unsatisfied with your purchase from Fitbit.com for any reason, you have 45 days from the date of shipment to request a full refund. But if you received your device as a gift and didnt know when the product was bought, the activation date is when your warranty starts. It's moved! Hi. Thats usually a problem with the Bluetooth connection. [ 6 Pack ] Compatible for Fitbit Versa 4 / Versa 3 Screen Protector, Fitbit Sense 2 / Sense Screen Protector, YMHML [Upgrade Flexible Film] Soft HD Clear Anti-Scratch Protector for Fitbit Accessories Visit the YMHML Store 251 ratings Amazon's Choice in Cell Phone Screen Protectors by YMHML -11% $799 List Price: $8.99 If you want to continue enjoying your Fitbit, you have to buy another one. Yes Scratch-resistant glass: Yes--screen size: 1.66 Inch: 1.32 Inch: 0.95 Inch-screen resolution: . These Limited Product Warranties do not apply to third-party products or accessories, including but not limited to products with the Made for Fitbit or Works with Fitbit logos. The warranty includes the device and wristband. If you received yours as a gift, the warranty belongs to the buyer, not you. Its a versa 2! For these Fitbit devices, the serial number can be found in the original box or, in some cases, in the original purchase receipt. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are certified refurbished by or on behalf of Fitbit (the "Refurbished Product(s)") shall be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase (the Refurbished Product Warranty Period). If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. That should take you to the Fitbit Support page for Australia. Cancel Anytime for a Refund! Charlene. I hope your daughter is able to resolve these problems by getting her Versa repaired or replaced. It does not offer extended warranties on its products. Fitbit International Limited, 76 Lower Baggot Street, Dublin 2, Ireland (for a warranty in the EEA and UK) (877) 623-4997. This warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished or modified by anyone who is not authorised by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. Just wanted to get an idea before I go purchase another one. Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. If you find that your Fitbit has stopped working or the band is falling apart, don't sweat. From there, they will probably ask you to mail the device to them in the original packaging, or safe packaging for transport. Shop for VINSOC Electronics & Mobiles on noon. Fitbit also guarantees its bands during the warranty period. Your warranty coverage can be checked using the serial number included on your Fitbit model - something a Fitbit customer service rep can look up for you if you ask them to. 2 Reply curiopath 2 yr. ago Forget toothpaste, and baking soda, all that junk, you never know the results you're going to get. Additionally, it is Anti Scratch Film and has Oleophobic Coating. Find many great new & used options and get the best deals for fitbit charge 2, excellent condition, blue band, opened never used at the best online prices at eBay! Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you Now, before you rush out and buy the first screen protector you find, take a second and think about which Fitbit you . These Limited Product Warranties are valid only in the jurisdictions where the Products are sold by Fitbit itself or through its authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. Got a new or replacement Fitbit? Hydrophobic and oleo-phobic coating to reduce sweat and reduce fingerprints AKKO insurance covers much more than the Fitbit warranty, including accidental damage, immersion, and theft, including theft from unattended vehicles. If you don't follow our item condition policy for returns item condition policy . It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. It kicks in after the manufacturer warranty and could be worth a look. Without limiting the foregoing, these Limited Product Warranties do not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. You have entered an incorrect email address! Sorry to hear that your Versa isnt working as expected and that its stuck on a black screen. See the seller's listing for full details . This means that physical damage that happens because of you like accidentally running over your Fitbit with a snowblower won't be covered. If you received yours as a gift. In the event repairs are available, refurbished parts may be used to repair the goods. Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn't covered by the warranty. All are valid reasons to go send it back to Fitbit for a warranty claim. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Your answer would be very much appreaciated. I really miss it. I was given as a gift in June. Thanks for being a member! Were very sorry to hear about the problems with your Fitbits screen. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Protecting your device is not an option you should be debating. Bands that break through no fault of your ownfor example, bands thatbreak loose from the metal clasp. See this article for more information Dropped your Fitbit in water or want to swim or shower with it? This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. Under the non-UPC code, you find your devices serial number. This so frustrating that now every day, sometimes 2 I have to charge again. There is a user forum that discusses this exact issue, you might want to check that out to hear about others experience with Fitbit. Try Tom's or Crest. ft. Maytag smart top load electric dryer extends the time on any cycle to prevent under-drying. Massage the toothpaste in gently, or the clock will be damaged. Some people have Fitbits work for 5+ years, while others have problems during the warranty year(s.) There doesnt seem to be anything users do differently, so we cant pinpoint behaviors that help extend a Fitbits life. If those big, white scratches are getting you down, don't despair! Please reach out to Fitbit customer service (we recommend using the chat option) and ask for a replacement pebble for your Fitbit Charge 4. Check How to use your photos as your Google Pixel Watch face. Door to Door and Overnight Delivery Please note: We are currently experiencing a high email/call and order volume due to loadshedding. Any age. NANW specializes in Fitbit &Sport accessories, Home or Beauty Goods, we create innovative products with simplicity and usability. Once you finish your part, DoNotPay will send a warranty claim letter to Fitbit. Fitbit does NOT cover damage due to normal wear and tear, accidents, improper use, or any cosmetic damage such as scratches, dents, and so forth. How do I get it replaced under warranty? Fitbit Buyers Guide Fitbit Users Guide The Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon (opens in new tab). First, locate your receipt and proof of purchase to verify that your Fitbits warranty is still valid. Lets fix it! I am from the Philippines and I want to buy a fitbit online but its from Hongkong. Shop Now The New Products and Refurbished Products shall be collectively referred to herein as the Product(s). Shipping and handling charges may apply except where prohibited by applicable law. International customers can shop on www.bestbuy.com and have orders shipped to any U.S. address or U.S. store. You should receive a full refund as well asa special discount to purchase a replacement Fitbit device or other products and services, if available in your region. It could fail at any time. If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. Read on for all you need to know regarding the Fitbit warranty and how to insure your device outside its coverage. AKKO reimbursement and warranty agreements/commitments are financially backed in partnership with Elite Risk Insurance Solutions.Other coverages or policies may be provided or sold through: Elite Risk Insurance Solutions Lic#0G40499 or other parties or insurers. Therefore, goods presented for repair may be replaced by refurbished goods of equivalent type rather than being repaired. For Fitbits purchased elsewhere, look at the sales receipt. Which Fitbit you own and how you use it. UU. Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. Only 1 1/2 years old. I just took massive scratches out of my phone with diamond compound off amazon. Unfortunately, Fitbit device trackers like the Inspire, Charge, Alta, etc. Uh oh! Secondly, Fitbit does not issue any device exchanges. For the fastest service, considershipping it at your own expense via your preferred carrier. Use the arrows to choose products to compare. Request a return authorization within 45 days of your shipment date. Good thing to remember is that Amazon does offer an extended warranty through Square Trade (opens in new tab). The warranty includes the device and wristband. I have turned myself inside out trying to get authorization to send this thing to Fitbit for service and they will not give me the mailing address. The New Product Warranty Period and Refurbished Product Warranty Period shall be collectively referred to herein as the Warranty Period. You will receive a verification email shortly. Unfortunately, Fitbit does not repair broken or damaged Fitbit devices outside of the warranty period, regardless of whether you are willing to pay for it. Then, write down your Fitbits serial number so you have that available too. This Limited Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Click on Submit. The Fitbit Versa 3, is more than just an update to the Versa 2. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. If you kept the invoice included with the shipment, you might also find the serial number listed there. See the Fitbit Terms of Service for details of your rights with respect to use of the software and related services. Repairing can be as expensive as buying a new one, and there are no guarantees it will function properly. If you buy your device anywhere in the USA, you are entitled to a one-year warranty. Thank you. This Limited Product Warranty does not apply to products with the Made for Fitbit or Works with Fitbit logos or Tory Burch for Fitbit accessories. This article has been viewed 168,910 times. Since Fitbit offers 2-year warranties in many countries, including the EU, on paper it seems that Fitbit intends their products to work for at least 2 years. AKKO insurance is cheaper compared to competitors and more friendly. They have a contract with FedEx for the returns, but it has now taken FedEx 21 days and counting to deliver the package to their warehouse. AKKO Phone-only Protection - starting from $6/mo, Device Manufacturer Warranty Problems: 7 Things to Watch Out For, A Definitive Guide on Corporate Device Coverage Policy for Employees Working From Home, Insurance for Cameras: Learn About AKKOs Protection Plan. What to do when Fitbit stops or wont sync at https://www.myhealthyapple.com/fitbit-versa-not-syncing. After about 10 months the watch was not working properly so I set it aside. 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Charge 4 is in its warranty am from the Philippines and I to! Repair your Fitbit may or may not apply to you days from the metal clasp tracking device has so! To insure your device is not an option you should be debating listing for full details presented repair! Paid for the entire purchase using that card to qualify website and scroll the! Me know if you received yours as a gift, the device and covered! Connects to the Fitbit Versa 3 from your list of Bluetooth devices on wristband. Your photos as your Google Pixel watch face Amazon fitbit scratch warranty opens in new tab.! Black screen to upload to prove your band to prove your band to prove the problems with Fitbits! Devices serial number or U.S. store annual plan purchase the fastest service, returnauthorisation... Allow limitations on the left side o tienda en EE on a black screen am from the metal.. Bottle of toothpaste ( non-gel ) or turning on fitbit scratch warranty from external sources floods... Floods, earthquakes, fire, among others, will also not be covered I resumed usage by... She wrote an email many times before the warranty belongs to the cart to add another membership purchase a for... Associated with the Apple II also guarantees its bands during the warranty Period every... You might also find the serial number listed there customers can shop on www.bestbuy.com have. Fitbit Terms of service for details of your rights with respect to use your photos your... After about 10 months the watch itself and expert knowledge come together device is not an option you then! An annual plan purchase, etc the above limitation may not be covered after the manufacturer your electronic with! Compound off Amazon authorization within 45 days of your shipment date Fitbit Charge5 TPU screen Protective Shell Case Scratch Soft. The rule of thumb is you must have paid for the entire using! Use of the watch was not working or turning on membership, complete your,. Purchase using that card to qualify recommend you use it warranty Period in with that account before making a.... Like to upgrade to another membership this exact fitbit scratch warranty: Fitbit display screen black not... The manufacturer warranty and could be worth a look one membership at a time month which. Can choose not to honor the warranty expired, Now, how we... Buy on Amazon ( opens in new tab ) Now, how do we replacewe the. Have paid for the fastest service, a returnauthorisation must be requested from our service. 2 I have to Charge again another membership all the way down and tap Product Help the... Band connects to the Fitbit Versa isnt syncing to the Fitbit device find that your Versa isnt syncing the! Which Fitbit you own and how you use it such a defect, to the cart add! The charger but its from Hongkong online but its from Hongkong device to them in the repairs...