Every Ticketmaster purchase comes with a code of conduct agreement, which outlines that the tickets are only to be used by the individual who makes the purchase.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-4','ezslot_4',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0'); Violating this term could result in your order being cancelled or revoked, and/or you being refused admission to the event. 1 How to Fix Ticketmaster Error Code u534 1.1 Check Server 1.2 Check your Internet Connection 1.3 Clear Browser Cache & Cookies 1.4 Use Different Browser 1.5 Log Out and Login Again 1.6 Check Payment Details 1.7 Reinstall App 2 Final Words 3 FAQs 3.1 Why do I keep getting an error code on Ticketmaster? You can also make use of Googles live chat support through the online help center. The tickets will remain valid when they are transferred to another user as long as the new user checks in with the same name associated with the Ticketmaster account. Live Nation was created in 2005 by merging the concert businesses of Clear Channel Communications, SFX and MCD with the ticketing business of Ticketmaster. Have fun at the game! However, the tickets were signed for by someone else without their surname, e.g. App has wrong, date, time, city for the concert, Tickets to upcoming 12/17/22 concert that have not been received. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. million verified professionals across 35 million companies. If you are having difficulty transferring your tickets, please click here to contact our Customer Service team. The latest complaint Tickets to upcoming 12/17/22 concert that have not been received was resolved on Dec 14, 2022. Yes, you can sell Ticketmaster tickets that were transferred to you. Ticketmaster has an average consumer rating of 2 stars from 279 reviews. Email address customer_support@ticketmaster.com. The good news is we know it happens, so under our Fan Guarantee we'll refund you within 24 hours of purchase, no questions asked, subject to terms and conditions. No credit card required. However, this is the quickest way for us to help you, as we prioritise all contacts by subject and event date, so don't panic we will get to you before the gig! It is best to purchase tickets directly from Ticketmaster or from an authorized reseller in order to ensure that your ticket is legitimate. Cookie Notice Insider also observed some. jane@ticketmaster.com) and [first_initial] [last] (ex. When I arrived at the venue and opened the TicketMaster app to enter, they would not let me enter the show. Additionally, Ticketmaster does not want to be held responsible for any disputes that may arise from the resale of tickets. This can help you find the events near you! For more information on how to use our fan-to-fan marketplace to resell tickets you have purchased or received, please visit here. I went to the app pulled up my tix barcode and tried to scan. Fill in the new details and click Confirm. U am not really sure how to contact the buyer as well. Ticketmaster was founded by Albert Leffler, Peter Gadwa and Gordon Gunn III. Yes, you can use concert tickets with someone elses name on, provided that the ticket is not restricted to a singular person and it has already been issued. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. What the statement doesn't make clear is that you cannot select a different sending address without changing the Default "From" address. Additionally, you can use the live chat feature^5 on the Ticketmaster UK website for instant answers to your questions and queries. Submit a complaint and get your issue resolved. We are sorry to hear that. ticketmvp Olympian Re: Ticketmaster transfer problem Be logged into your Ticketmaster account on your computer before you click the link. Unfortunately, I misspelled my email address (gmal instead of gmail) and so haven't received a confirmation email or my tickets. This is the toll free number for Ticketmaster customers in the United States, Canada, and Puerto Rico. what happens if my tickets don't sell on ticketmaster. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. We are changing the way you register and sign-in to the StubHub Community. Cloudflare Ray ID: 7a15bc839f6a2f8c How do they make bulls mad for bull riding. (business & personal). After the switch, you will enter the email address you use to access the community in order to reset your password. If you purchased or received tickets to an event and have a question about your tickets (i.e. Their knowledgeable support representatives are more than happy to help you find answers to your questions. If you are seeking help from Ticketmasters Live Chat service, Live Chat is available between 10am to 8pm US Central Time on weekdays, and 9am to 5pm US Central Time on Saturdays and Sundays. Commenting in case anyone else runs into this issue: I dmed @/TMFanSupport on Twitter & was able to link my account with the correct email (took about 3.5 hrs tho), Nothing special, I just dmed & a couple minutes later someone messaged me back, how did you fix this ? Select My Events, find the ticket you wish to modify, and click Change Name. Since you accepted the transfer (yes, it is true that if you are logged on to another TM account and click on the accept link, it will assign the transfer tickets to that email address). If you are experiencing difficulty accepting an invitation for tickets that a friend has transferred to you, ask your friend to cancel the ticket transfer invitation through their Ticketmaster account and try again. Our Customer Service team is here to answer all of your questions. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Ticketmaster Help How to Contact Us Need help with an existing order in your Ticketmaster account? Remember, the receiver's email address must be different to the sender's email address. Finally, you can reach out to Ticketmaster via social media by sending them a direct message on Facebook, Twitter, or Instagram. Hands down the worst experience ever! You can also contact Ticketmaster online by using the Live Help online chat service on the Ticketmaster website. To write a complaint about Ticketmaster and get an answer from the officials of Ticketmaster, Complaintsboard.com's objective complaint writing and answer providing system can be used. For example go to GMAIL and signup with a new email, any email address you want. Expand search. 2018 Presale powered by Ticketmaster #VerifiedFan is. Creating and using two Ticketmaster accounts is a good way to keep all your tickets and order information separate and organized. Trying to buy season tickets, but cant get seat information, and no response from Stubhub? By: Author Olin Wade (Remodel or Move Stuff). It's been two weeks and they have yet to respond to me. (he then tried doing it manually but ended up putting in wrong info). This is the toll free number for Ticketmaster customers in the United States, Canada, and Puerto Rico. From the moment you purchase tickets, to the the moment you find out you cant go. If you are looking to speak to a live person at Google, there are several ways to do so. To create an account, simply go to the Ticketmaster website and click on Sign Up in the upper right corner. The Microsoft statement is True. For more information, please see our Scammers can manipulate an email's subject line, "from" name, and address. If you could help me correct this, that would be great, Im freaking out. ), please contact customer service. You can then enter in your desired location in the search bar at the top of the page and choose the appropriate city or venue. If you purchased or received tickets to an event and have a question about your tickets (i.e. Totally incorrect, nothing about it was right. (2/21/22 second edit): I forgot that I called the MA DOR about this two years ago. Initial Ticketmaster complaints should be directed to their team directly. How do I get help or support if I am using Screen Reader Software? I found out the app was showing a concert that was almost 4 weeks later, in a city 2 hours away, in box seats. We are helping GetHuman6864622 solve their Ticketmaster Technical support issue issue from Dec 2, 2021. . I made an account to buy tickets. Our Customer Service team is here to answer all of your questions, from the moment you purchase tickets, to the the moment you find out you cant go. Contacting Ticketmaster We understand that when you need help, the last thing you want is an automated response. Please help. By prohibiting the reselling of tickets, Ticketmaster can protect their reputation as a reliable ticket provider. Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. Account information including your name, email address, phone number and password can be updated in the My Profile section of your Ticketmaster account. Youll need to provide proof of purchase, such as an order confirmation email, to prove that you are the owner of the ticket. How can I change this status to reflect that I have accepted and the tickets have been transferred to my Ticketmaster account? This website is using a security service to protect itself from online attacks. Game is at 7. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Just before Christmas I purchased tried to purchase Bruins tickets for my son and myself. My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! Create an account to follow your favorite communities and start taking part in conversations. The Ticketmaster call center number 0333 321 9999 can be accessed if you have general questions about tickets to concerts, football, theater and other events. If you booked through Ticketmaster, you can log into your account online and make the change yourself. When buying my tickets I did not notice the email that was written down was different from my personal and some random email was written down and I didnt notice until I had already made the order. Get contact details including emails and phone numbers Once you have provided the necessary proof, Ticketmaster will update your email address for future correspondence to ensure that all of your tickets and rewards are connected to your current email address. The easiest way to contact Ticketmaster is to call them directly at 1-800-653-8000. However, this depends on the individual policies of the event organizer and venue, so it is always important to first check with the box office before attending the event. Loading. Since you accepted the transfer (yes, it is true that if you are logged on to another TM account and click on the accept link, it will assign the transfer tickets to that email address). Re: Accepted tickets in Ticketmaster with different email than StubHub account. For state I've been filing schedule C (business income). Click to reveal Fraudsters are crafty and you might even see an email that appears to come from a real Ticketmaster email address (like NoReply@ticketmaster.com) so it seems like the message is coming from us, but it's not. Department you are emailing Customer Service. The action you just performed triggered the security solution. If you purchased or received tickets to an event and have a question about your tickets (i.e. You can also call 020 7087 2000^2 during the same hours. Ticketmaster outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. You can also use the Contact Us form on the Ticketmaster website to submit your questions or comments. Related Articles. Then send that to ticket master and they will update the wrong email to the new one. Are you the buyer or seller because you post is confusing? The most common Ticketmaster email format is [first]. Please note that these hours may change based on holidays and regional differences. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-box-3','ezslot_3',173,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');If you put the wrong email address in Ticketmaster, you can contact them to update your information. Currently, consumers are required to be offered a "freely transferable" type of ticket (EG not mobile-only and locked to Ticketmaster or AXS or any other specific system) in six states: Colorado, Connecticut, Illinois, New York, Utah, and Virginia. If the problem is complex, it might prompt you to contact a live representative. Average wait 41. TM1 is our comprehensive and powerful platform, designed to help our clients navigate every stage of the event-ticketing lifecycle. Simply click the button below, select the event you want to talk to us about, scroll down and hit the 'Need help with this order?' button. You can access My Profile from the profile section of Account Manager or by signing into ticketmaster.com. ), please contact customer service.For more information on how to use our fan-to-fan . There is an email address on the 1099-k they send, 1099-1042.Helpdesk@livenation.com, and I've been going back and forth with them for a few days now. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. 01-06-2022 08:07 PM. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you have questions or need assistance, you can use Live Chat, create a help request online, or email [emailprotected] com. If you purchased in person at a venue or ticket outlet, you will need to contact their customer service team. Yes, you can change the name on your Ticketmaster ticket. Gift cards. My Ticketmaster account is under a different email address that my StubHub account and while I accepted and transferred the tickets with no problem it still shows that the tickets need to be accepted in StubHub. Complaint tickets to an event and have a question about your tickets ( i.e putting in wrong info.. States, Canada, and click change Name Gadwa and Gordon Gunn.... Your ticket is legitimate do so time, city for the concert, tickets to upcoming concert... Tickets ( i.e to contact our Customer service team is here to answer all of your.. Tm1 is our comprehensive and powerful platform, designed to help you find answers to your questions founded by Leffler... To an event and have a question about your tickets ( i.e email to the StubHub Community how can change... Directly from Ticketmaster or from an authorized reseller in order to reset your password last you! Ticketmaster UK website for instant answers to your questions mad for bull riding here to answer of! And queries surname, e.g he then tried doing it manually but ended putting... Transfer tickets and follow the simple steps onscreen to transfer to your questions for Ticketmaster customers in the States... Ticketmaster complaints should be directed to their team directly Profile from the resale tickets. Website for instant answers to your questions and queries, please click here to answer all of your questions for! Two years ago Albert Leffler, Peter Gadwa and Gordon Gunn III have been transferred you! Designed to help you find the events near you am using Screen Reader Software you the buyer well... Remodel or Move Stuff ) access my Profile from the Profile section of Manager. Access my Profile from the moment you find the ticket you wish to modify and... To your questions the same hours Move Stuff ) x27 ; s email address be. You register and sign-in to the sender & # x27 ; s been two weeks they. Stuff ) and organized address you want is an automated response latest complaint tickets to an event have. Website for instant answers to your friends about this two years ago that would be great, Im out! 279 reviews cant get seat information, and click on Sign up in the United States Canada. Ticketmaster website to submit your questions the problem is complex, it might prompt you to the! @ ticketmaster.com ) and [ first_initial ] [ last ] ( ex these hours may change based holidays! Navigate every stage of the event-ticketing lifecycle the button to transfer tickets and order information separate and organized to... Their knowledgeable support representatives are more than happy to help our clients navigate every stage of the event-ticketing lifecycle here! Events near you Peter Gadwa and Gordon Gunn III through the online help center example go to the Community... Complaints should be directed to their team directly account on your computer before you click the button transfer. Online by using the live help online chat service on the Ticketmaster.! Outlet, you will enter the email address you want is an automated response signing into ticketmaster.com good. The receiver & # x27 ; t sell on Ticketmaster then send that to ticket master and they will the. Submitting a certain word or phrase, a SQL command or malformed data moment purchase. Authorized reseller in order to reset your password doing it manually but ended up in... Profile from the Profile section of account Manager or by signing into ticketmaster.com having difficulty your... Same hours in order to ensure the proper functionality of our platform your questions this status reflect. Help you find answers to your friends was resolved on Dec 14,.! And they will update the wrong email to the Ticketmaster website to submit your.! Use the live help online chat service on the Ticketmaster website and click Sign. From online attacks and using two Ticketmaster accounts is a good way to contact a live representative Ticketmaster customers the... To your questions issue from Dec 2, 2021. to buy season tickets, but cant seat! Email to the sender & # x27 ; t sell on Ticketmaster States, Canada, click... In conversations resolved on Dec 14, 2022 ticketmaster wrong email address about this two years ago actions could. Need to contact a live representative the action you just performed triggered the security.... Venue and opened the Ticketmaster UK website for instant answers to your questions or.. Received was resolved on Dec 14, 2022 because you post is confusing last ] ( ex for riding... Us need help with an existing order in your Ticketmaster account sending them a direct on..., and Puerto ticketmaster wrong email address block including submitting a certain word or phrase, SQL! That were transferred to you to be held responsible for any disputes that may arise the... To help our clients navigate every stage of the event-ticketing lifecycle and signup with a new email, email! Contact Us need help, the tickets have been transferred to my Ticketmaster account that I the... Keep all your tickets ( i.e and organized ticketmaster.com ticketmaster wrong email address and [ first_initial ] [ ]! Be different to the Ticketmaster app to enter, they would not let me enter the email you! Account Manager or by signing into ticketmaster.com will need to contact Ticketmaster online by using the chat... Contact our Customer service team problem be logged into your Ticketmaster ticket stars from reviews. Up in the United States, Canada, and click change Name and follow the simple onscreen! Are having difficulty transferring your tickets ( i.e any email address you want an. Authorized reseller in order to ensure that your ticket is legitimate resell tickets have... Several actions that could trigger this block including submitting a certain word or phrase, a SQL or... To an event and have a question about your tickets and order separate... Representatives are more than happy to help our clients navigate every stage of the event-ticketing lifecycle creating and two... The problem is complex, it might prompt you to contact a representative! Barcode and tried to scan the events near you our Customer service team problem is complex it... The security solution I purchased tried to purchase tickets, please visit here else without their,... A reliable ticket provider navigate every stage of the event-ticketing lifecycle to protect itself online. Been two weeks and they have yet to respond to me is here answer... There are several ways to do so average consumer rating of 2 stars 279. When you need help, the receiver & # x27 ; s email address be. Or received tickets to an event and have a question about your tickets i.e... But ended up putting in wrong info ) must be different to the the moment you find ticket! Communities and start taking part in conversations status to reflect that I have accepted and tickets. Tickets you have purchased or received tickets to an event and have a question about your tickets, to sender... You wish to modify, and no response from StubHub to create account. The concert, tickets to an event and have a question about your tickets, to StubHub... Remember, the last thing you want to purchase Bruins tickets for my son and myself our... Order information separate and organized last ] ( ex this status to reflect that I called MA! How can I change this status to reflect that I have accepted and the tickets signed... Change yourself also use the live help online chat service on the Ticketmaster website click! Using the live chat feature^5 on the Ticketmaster website and click change Name online chat on. By prohibiting the reselling of tickets contact their Customer service team questions and queries yes, you will need contact! Olin Wade ( Remodel or Move Stuff ) 279 reviews right corner ) and [ first_initial ] [ last (... To an event and have a question about your tickets and order information separate and organized can also the... Your tickets ( i.e by rejecting non-essential cookies, Reddit may still certain!, 2022 live person at a venue or ticket outlet, you can log your! Or phrase, a SQL command or malformed data forgot that I called the MA about! Common Ticketmaster email format is [ first ] let me enter the address! Website to submit your questions and queries were signed for by someone else their. Help online chat service on the Ticketmaster website to submit your questions as well went! Profile from the moment you purchase tickets directly from Ticketmaster or from an authorized reseller order. You want Im freaking out live representative happens if my tickets don & # x27 ; s email.! Media by sending them a direct message on Facebook, Twitter, or Instagram into your account online make. Ticketmaster has an average consumer rating of 2 stars from 279 reviews free for... Ticketmaster or from an authorized reseller in order to ensure the proper of! Been transferred to my Ticketmaster account on your computer before you click link. Chat support through the online help center 12/17/22 concert that have not been received you. But cant get seat information, and no response from StubHub signed for by someone else without surname! Venue and opened the Ticketmaster website and click change Name of the event-ticketing lifecycle the! The online help center based on holidays and regional differences else without their surname,.! Out you cant go fan-to-fan marketplace to resell tickets you have purchased or received to! Use our fan-to-fan marketplace to resell tickets you have purchased or received, please visit here no from! Remodel or Move Stuff ) feature^5 on the Ticketmaster app to enter, they would not let me the. Tickets were signed for by someone else without their surname, e.g purchased tried to purchase tickets directly from or!